F.A.Q. - Garden Decor Plus - Garden Lighting, Outdoor Furniture, Bird Feeders, Garden Fountains, Arbors, Bird Baths, Bird Houses, Weathervanes

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You have come to the right place to shop for Bird Houses, Flowers, Garden Plaques, Frog Gifts, Bat Houses, Lawn Ornaments, Bird Baths, Arbors and much, much more. With our wide range of products, you will surely find what you need for your own collection or as gifts. Check also our Product Directory to see the rest of what we offer. They are all perfect for your Home, Garden, or the gift for any occasion.

Frequently Asked Questions

Q: How soon do you ship after I place my order?
A: Most orders are processed and shipped within 1-2 business days of being placed.

Q: How long will it take to receive my order?
A: Depending on your location, using standard UPS Ground service, you will generally receive your order within 3 to 5 business days after it has been shipped. If you request RUSH delivery, you will generally receive your order within 1-2 business days after it has shipped.

Q: What happens if my order arrives damaged?
A: If your order arrives damaged please contact us immediately. Common carriers assume all responsibility for safe delivery of the merchandise and all claims must be filed directly with the common carrier within 10 days after receipt of goods.

Q: Do you ship to Canada?
A: Yes, we ship to Canada, Alaska, Hawaii, Puerto Rico, U.S. Territorial, and APO/FPO locations.

Q: Do you ship C.O.D. orders?
A: No, we do not ship C.O.D. orders. We do accept all major credit cards and Paypal.

Q: How do I know how much the freight charge will be?
A: Our shopping cart will automatically calculate shipping charges for you. If you have questions about specific carriers or type of service please feel free to contact customer service for help.

Q: How do I find out what a product is made from?
A: Specifications including construction material, dimensions, weight, color, finish, etc. are shown for each product in the product profile. Simply click on the product image to see the profile.

Q: Do your products have any guarantees?
A: Yes, every product sold by Garden Decor Plus has an unconditional 30-day money-back guarantee. If you are not 100% satisfied with the product, for any reason, simply contact us and we will refund your purchase. See Return Policy.

Q: Do you accept Paypal?
A: Yes, we accept Paypal, Visa, MasterCard, American Express and Discover.

Q: How can I find a specific gift item on your site?
A: Simply click your mouse cursor on the appropriate gift department on the left side of any page to display the gifts in that department. Or you can type in a description in the search box on the top of any page and press the enter key. For example, if you are looking for a ceramic birdbath just type "ceramic birdbath" in the search box and press enter.